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The information below will help you get acquainted with things before being admitted to Synergy or information for family/friends on what to expect.

Client Resources

How Does It Work?

As a prospective client, the first step is to contact us and we'll walk you through the admissions process and what is expected.  We'll go over any questions you may have for intake.  The information below will hopefully address some of the more common questions before
coming to the facility

Insurance Accepted

Synergy Recovery accepts Medicaid, Medicaid with Medicare, or Self-Pay options. 
Self-pay for 5 days of treatment is currently $2,000 then $300 per day subsequent. 
If your annual income falls below the Poverty Guidelines, there may be options for state funded treatment if you reside in the counties under the Vaya catchment area: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey.
Synergy Recovery does not accept private insurance.

Upon Arrival

  • A rapid Covid Test will be administered

  • Any items brought in will be searched

  • All admissions paperwork will need to be completed, which takes about 30 minutes

  • Staff will then go over the unit rules, the schedule, and the client rights/handbook

  • You will then be able to shower and change into some scrubs

  • Withdrawal scales are then completed and any needed medications will be administered

  • Unit orientation and a semi-private room will then be assigned.

Allowed Items to Bring

  •   3 Pairs of Socks,underwear, bras

  •   Long sleeve shirt, hoodie or jacket.       (2 items if it is winter)

  •   Money for the vending machines

  •   Medications from home (non-controlled)

  •   Hair brush, Hair ties

  •   Shampoo, Conditioner

  •   Bodywash/Soap

  •   Deodorant

  •   Toothbrush, toothpaste

  •   Bible, NA/AA  book

* Please note that vapes are not allowed.  Only bring the above listed items due to lack of storage space.

Client Rights

Client Handbook

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